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Location & Working Hours

We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.

  • Customer Service:

    For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.

    Sales:

    If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry. Once you submit an inquiry, you can track progress and submit updates in My Inquiries.

Why choose our stores?

  • More Choices for A Better Life

    Emsm is the global online retailer with an affordable item for every hobby and lifestyle. Home improvement, electronics, fashion and beauty supplies: available worldwide at unbeatable prices. For convenient shopping and everyday savings, make www.emsm.com a part of your life today!
  • High Quality With Global Standards

    Every www.emsm.com product undergoes an extensive testing and quality control procedure, ensuring each and every item purchased meets global quality standards. Emsm.com offers only the highest quality products, allowing customers to shop with confidence.
  • Low Prices Direct From Factory Suppliers

    As a China-based global online retailer, has developed long lasting ties with factories, distributors and warehouses throughout the Chinese wholesale community. Eliminating unnecessary costs and delivering the lowest possible prices to customers.
  • Easy & Safe Online Shopping

    With a wide variety of payment options, www.emsm.com offers convenience to customers worldwide. Purchasing options include major credit cards, debit cards, wire transfer, Western Union and PayPal. www.emsm.com has a payment method that works for you, with VeriSign’s world renowned secure payment technology keeping your information safe at all times. &