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Our Guarantee

Emsm Quality Control From Sourcing to Delivery

Ever wonder what your newly-purchased digital camera went through to arrive safely at your doorstep? At Emsm, even before your order is placed – whether as a wholesaler, distributor, or someone who's just looking to buy the latest gadget – our products are streamlined into a system that checks and double checks quality, from sourcing to delivery.

On this page:



Sourcing Your Products


While you're sitting in the comfort of your own office or home to browsing on Emsm's huge range of products, we're already busy selecting the best products at the best prices, all with you, the customer, in mind. With offices in Shenzhen and Beijing, Emsm works with the best and most trusted manufacturers throughout China, selected for quality of their products, reputation, reliability, and whether they share our passion for serving customers like you.

After a rigorous inspection and vetting process of the products we know shoppers are interested in, we make them available to you at unbeatable prices, since we source them straight from the manufacturer. Emsm is also plugged into the market news wires for hot new lines, the latest designs, and the best quality products. The upshot is that shoppers can find most anything at Emsm, from consumer electronics and high-end tech products, to clothing, wedding apparel, and crafts.
 

Processing Your Product Order


Upon clicking "Complete Order," your friends at Emsm spring into action and immediately begin processing your order. One employee reviews the details of your order, checking for anything that might delay processing, while another speeds off to pull the inventory from our shelves. Meanwhile, an email confirmation of your order will have already arrived in your inbox.
 

Testing Your Products


Even though our suppliers are all trusted manufacturers of quality items, we don’t take any chances with your specific order. All products go through an exhaustive Q.C. procedure:

Everything is first routed to our International Distribution Center where a highly-trained inspection team evaluates your products based on strict protocols and inspection requirements. And our requirements are high: only 80 percent of initially selected products are given our stamp of approval at this stage
Did we get your order right? Before we begin packing, we do a thorough check to match orders correctly.
Our own Quality Control team then gives your product another inspection, inside and out, following strict protocols and requirements.
If the product meets our standards, we give it our stamp of approval. It's now ready to be shipped off to you!

Outline of our Q.C. protocols
 

Packing Your Products


Emsm's packaging and delivery team runs like clockwork, even if we do say so ourselves. Items are always carefully inspected for any manufacturing and design defects before they're shipped off to ensure that the item you fell in love with online is the item you receive from our courier. Our team members check order slips with the original online purchase confirmation, and then review the product pulled from the shelf to make sure it checks out with the product listed.

Then, and only then, does the team move on to packaging the order, doubling-up (and often more) on the bubble wrap and tape. Next, it's out the door in safe hands with our trusted and verified couriers.
 

Tracking Your Products


Once your product leaves our doors, we are still here to help. Emsm's Customer Service team is always working behind the scenes to address your every need and query. We track your shipments and are available at your convenience to answer any questions, whether by live chat or through My Orders tickets. No matter the issue, we're always here to serve you.
 

Emsm Inspectors at Work


As can be seen from the pictures below, our professional team work non-stop around the clock to make sure your products are up to the standards you require and deserve.

Why choose our stores?

  • More Choices for A Better Life

    Emsm is the global online retailer with an affordable item for every hobby and lifestyle. Home improvement, electronics, fashion and beauty supplies: available worldwide at unbeatable prices. For convenient shopping and everyday savings, make www.emsm.com a part of your life today!
  • High Quality With Global Standards

    Every www.emsm.com product undergoes an extensive testing and quality control procedure, ensuring each and every item purchased meets global quality standards. Emsm.com offers only the highest quality products, allowing customers to shop with confidence.
  • Low Prices Direct From Factory Suppliers

    As a China-based global online retailer, has developed long lasting ties with factories, distributors and warehouses throughout the Chinese wholesale community. Eliminating unnecessary costs and delivering the lowest possible prices to customers.
  • Easy & Safe Online Shopping

    With a wide variety of payment options, www.emsm.com offers convenience to customers worldwide. Purchasing options include major credit cards, debit cards, wire transfer, Western Union and PayPal. www.emsm.com has a payment method that works for you, with VeriSign’s world renowned secure payment technology keeping your information safe at all times. &